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1. Acceptance of Terms
The customer acknowledges having read, at the time of ordering, special conditions of sale stated on this screen and expressly accept them without reservation.
These general conditions of sale govern the contractual relationship between Couture Planet and client, both parties accepting them without reservation. These general conditions of sale prevail over all other conditions contained in any other document, unless prior express written consent.
The photographs illustrating the products do not enter the contractual field. If errors occur, shall in no case Couture Planet of responsibility could not be committed. The majority of products offered to its customers by Planet Couture are available in our warehouse.
The automatic registration systems are considered as proof of the nature, content and date of the order. Couture Planet confirms the acceptance of its purchase order to the email address he has given. The sale will be concluded only after the confirmation of the order. Planete Couture reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information stated by the buyer, when taking control commit this: if error in the address of the recipient, the seller can not be held responsible for failure in which he could deliver the product.
After order confirmation, Couture Planet is committed to deliver to its carrier, all items ordered by the purchaser within a maximum period of 15 working days. The carrier undertakes by contract with Planete Couture to deliver the order to the buyer's address provided by Planet Couture. In the case of a transport system called against-payment, the customer agrees to pay the carrier or its representative the whole amount specified in the order confirmation.
Also for deliveries outside mainland France, the customer agrees to pay all taxes due on importation of products, customs duty, value added tax and other taxes due under the laws of the country receipt of order. All Sewing Planet in orders is for the personal use of customers, clients or recipients of products is strictly forbidden partial or complete products. Couture Planet fact emerges from legal liability if the payment of taxes was not made by the customer. Delivery will be made by TNT, UPS, Colissimo depending on the choice of transportation in France. Delivery is made within the timeframe agreed with the carrier by delivering the product directly to the recipient announced, in his absence, another person authorized by the customer. The possible delays do not entitle the buyer to claim damages. Deliveries in the EEC countries or outside the EEC are made by UPS, TNT or Chronopost. In cases of a technical product, the customer will pay particular attention to check the operation of the unit delivered, read the instruction manual that is provided. In case of defects, the buyer has the right of return as provided in this document. Are considered as force majeure seller of discharging its obligation to deliver, war, riot, fire, strikes, accidents and impossibility of being supplied. The goods always travel at the risk and peril of the owner, the transfer of risks being concomitant transfer of ownership. Always check your package on arrival. You have a period of three days, excluding holidays, from receipt to file a claim with the carrier in case of missing or damaged, and it imperatively by extra-judicial act or letter. For reasons of availability, an order can be delivered several times to the customer. The customer only pays for one delivery. If the customer wishes 2 places of delivery, he spent 2 orders, with delivery charge.
You have 14 days (from receipt of items) to get an opinion. In case of exchange or refund, return on (the) article (s) nine (s) in its (their) original packaging intact, with (s) of all accessories, instruction manuals and documentation to the following address:
Company Vecchi Couture Planet department - 5, Bd Raynaud - 06100 Nice - France.
In case of exercising the right of withdrawal, Planet Couture is liable for repayment of sums paid by the customer at no charge except for return shipping costs. Repayment is due within a maximum period of 15 days.
The price is expressed in euros.
The price on the product description does not include shipping.
The price indicated in the order confirmation is the final price, including all taxes and VAT for France and EEC countries. This price includes the price of products, handling, packaging and storage of products and transport costs.
The price charged to the customer is the price indicated on the order confirmation sent by Planet Couture. The product price is payable the day of the order. Payment is by credit card bearing the initials CB.
Online E-Transaction allows you to pay via a CIC bank server in a secure environment.
No. Your credit card is directed to the servers of the bank, your payment is made directly to a bank in a secure environment without going through the server of the shop, ensuring even more important that your No. known only our banking partner.
The order validated by the customer will be considered effective only when the payment centers concerned have given their consent. In case of refusal, the order will be canceled and the customer notified by email. Moreover, Couture Planet reserves the right to refuse any order from a customer with whom there is a dispute.
This contract is subject to French law. Couture planet can not be held liable for damages of any kind, whether bodily or material that could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. Couture Planet The responsibility will, in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek an amicable solution with the help of a professional association for the industry, a consumer association or any other counsel of his choice. It is recalled that the search for amicable solution does not "promptly" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that in general and subject to the discretion of the courts, respect the provisions of this contract relating to the contractual guarantee assumes that the buyer to honor its financial commitments to the seller.
Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company to obtain an amicable solution.
Otherwise, only the courts will have jurisdiction of the place of delivery of the goods, except for disputes between traders who only are the sole jurisdiction of the Tribunal de Commerce of Nice.
In all cases Couture Planet can not be held responsible for non-compliance with regulations and laws in force in the receiving country, Couture Planet responsibility is systematically limited to the value of the product in question, value date of sale and with no possibility of appeal to the brand or company producing the product. In any event, the customer benefits from the legal guarantee on eviction and hidden defects (Article 1625 and following of the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller must legally repair all the consequences (art.1641 and following of the Civil Code); if the buyer goes to court, it must do so in a "promptly" after the discovery of hidden defect (article 1648 of the Civil Code). You can contact customer service.
10. Legal Information
The Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. In accordance with the "Data Protection" law, the processing of personal information about customers has been declared to the National Commission for Computing and Liberties (CNIL). The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before Couture Planet.